Update: On June 28, 2023, the business filed for bankruptcy under Chapter 7 of the federal Bankruptcy Act. The case. number is 4:23-bk-32342. Those with monetary claims against the business are likely out of luck because the deadline ot submit claims was Oct. 31, 2023. However, you can attempt to obtain a Proof of Claim form by writing to Texas Southern Bankruptcy Court, 515 Rusk Ave, Ste 3516, Houston, Texas 77002. The case number will need to be entered on the form. You can learn more about the bankruptcy filing here.
Buying a timeshare seemed like a great way to guarantee yourself some rest and relaxation. Now, it’s just become a burden and you want to get rid of it. You’re paying for the property, but you never use it.
Companies like EZ Exit Now say they can help you get out of your timeshare, giving you peace of mind and freedom. Let’s take a closer look and see if the company does what it says it does.
Table of Contents
Who is EZ Exit Now and What Do They Do?
According to the company’s Better Business Bureau profile page, EZ Exit Now has been in business since 2013. Its corporate office is located in Houston, Texas.
The company says it can help timeshare owners who want to do any of the following:
- Get out of a timeshare
- Exit a timeshare
- Terminate a timeshare
- Cancel a timeshare
While those might all sound like versions of the same thing, there are subtle differences between them. For example, timeshare cancellation is usually something that a timeshare buyer can do early on, within a few days of purchasing the property.
Other ways of getting rid of or exiting a timeshare include selling the property or transferring the title. EZ Exit Now claims to review a client’s specific situation before recommending an exit strategy that best suits the client.
EZ Exit Now doesn’t specify which resorts it works with or what process it uses to determine whether it can work with a client or not. It offers a free consultation, during which a representative from the company determines whether or not a person’s situation is something the timeshare exit firm can help with.
It might be important for some potential clients to know that EZ Exit Now claims to be a faith-based organization. The company is committed to following the Golden Rule and aims to treat its clients the way it would want to be treated.
EZ Exit Now Timeshare Exit Costs
Timeshare exit firms typically charge clients for their services and EZ Exit Now is no exception. The company does offer a free consultation but if a person decides to work with the company after that initial consultation, they need to pay a fee.
How much the process costs and how long it will take isn’t clear from the company’s website. It does note that the termination or transfer process can be lengthy but doesn’t mention how much it charges someone for its services.
Fortunately, some of the reviewers on other websites discuss how much they paid the company. One reviewer stated that they paid more than $6,000 to EZ Exit Now. Another reviewer, writing about her father’s situation, stated that he paid the company several thousand dollars upfront and then got notice that EZ Exit Now wanted additional payments.
Lawsuits Against EZ Exit Now
It’s not uncommon for timeshare exit companies to face lawsuits, often from the resorts or from dissatisfied clients. EZ Exit Now has been the subject of a lawsuit, but not for the reasons you might think.
The company was sued in 2020 for employment discrimination. The person who brought the suit, Alicia Wilson, stated that EZ Exit Now “failed to hire her, rescinded her offer of employment, or terminated her because she is a Black female.”
Wilson claimed that when she arrived at work on her first day in 2016, Dan Cobb, the CEO of EZ Exit Now, had told one of the managers, Erutejiro Oratokhai, that he didn’t want to hire Wilson because she was a “Black female.” Wilson says that Oratokhai told her that Cobb “doesn’t like to hire us.”
Wilson’s statement claims that the company immediately hired a male to replace her. The man interviewed Wilson and told her she would be a good fit for an agent position, not the call center supervisor role she was hired for.
The company’s version of events differs from Wilson’s. According to EZ Exit Now, Wilson arrived for her first day and refused to complete the training required.
EZ Exit Now tried to have a summary judgment of the case, but this was denied.